Course Description

The Levo Support Staff Training course is designed to give a new provider's support team the background and tools to help serve tinnitus patients.

Senior Audiologist, Clinical Education

Damon Boyce, Au.D.

In his capacity with Otoharmonics, Dr. Boyce is responsible for supporting and training hearing professionals throughout the nation. Prior to his time at Otoharmonics, he served as Chief Audiologist and Sales Manager for Westone Laboratories. Dr. Boyce received his Doctorate in Audiology from Idaho State University and is also a certified Professional Supervisor and Occupational Hearing Conservationist through CADHC.Through the years, Dr. Boyce has also been responsible for training military personnel on topics including ear anatomy, proper techniques for taking ear impressions and the dangers of noise exposure.

Course curriculum

  • 1

    Course Overview

    • Course Overview
  • 2

    Tinnitus

    • What is tinnitus?

    • Who gets tinnitus?
  • 3

    Habituation

    • What is habituation?

    • How we hear
  • 4

    The Levo System

    • What is the Levo System?

    • Why nightly therapy?

    • Sound Match vs Traditional Masker

    • Training Videos
  • 5

    How to Order

    • Ordering Patient Devices
  • 6

    Returns

    • Return Policy
  • 7

    Marketing Materials

    • Marketing Materials
  • 8

    Customer Support

    • Referrals

    • Customer Support